ImpactCX, a leading Microsoft partner in Singapore is delighted to announce that it has recently attained a silver competency status with Microsoft for data analytics and all-inclusive customer engagement solutions which demonstrates the company’s credibility and professional performance in the global technology industry. The award of silver cloud competency status illustrates the company’s resolve and commitment to the delivery of Microsoft customer engagement solutions designed for the effective satisfaction of the growing business infrastructure needs of Microsoft’s esteemed customers scattered all over the world.
ImpactCX which connotes Impact through Customer eXperience started with the delivery of Customer experience solutions on the Dynamics 365 CRM and later found the Microsoft platform to be powerful enough for delivery of solutions that are integrated to the very core of sales and service professional’s daily routines. As a leading Microsoft cloud solutions provider, ImpactCX now delivers solutions for Customer experience/engagement, Employee engagement(NAV) and Business information and insights (data analytics) to its clients all over Singapore, the middle east, India and Australia.
For effective delivery of these solutions, ImpactCX perfectly blends well trained experts and tech veterans with cutting edge technology for delivery of exceptional value thereby assisting customers to get the most out of their investments in the cloud. Leveraging trained experts, years of professional experience and advanced Microsoft CRM, ImpactCX has successfully delivered to its customers best-of-breed business applications and analytical solutions leading to their satisfaction, positive feedbacks and referrals.
For a Microsoft partner to be qualified for the award of silver competency status, the company must overcome challenging assessments in internet technology applications, pass basic operational requirements and provide evidences that corroborate successful implementation of cloud projects as well as delivery of acceptable level of services to the varied Microsoft customers.
For scaling through these rigorous and challenging requirements and attaining the silver competency status, ImpactCX has successfully launched itself among the few Microsoft partners worldwide.
“We are highly delighted to have attained the Silver Competency Status in the Microsoft Partner Program. This award will serve as a visible testimony that will enable us to promote to our valued customers and partners our knowledge, professionalism and tactfulness as well as our relationship with Microsoft” stated Ms Archana Trivedi, Marketing Director of ImpactCX. She also added “Achieving this status will enable us to make optimal use of Microsoft technologies towards improving on our customer services delivery and ensuring maximum satisfaction of our valued stakeholders. It will also strengthen our relationship with Microsoft and form a stepping stone for our rapid growth and qualification for the Gold partner status”.
For more information on how ImpactCX assists organizations experience engaging customer services and achieve transformational results, visit: www.impactcx.com
22 Sin Ming Lane #06-76 Midview City, Singapore, SG 573969
Tel: (65) 3159 1377 |