Why MS Dynamics CRM: The Dynamics Advantage
Give your business an unfair advantage
In a challenging economic and customer-driven market, strong customer relationship is highly sought after. Microsoft Dynamics CRM is a full customer relationship management (CRM) suite with marketing, sales, and service capabilities that are fast, familiar, and flexible, helping businesses of all sizes to find, win, and grow profitable customer relationships. Microsoft Dynamics CRM is designed to streamline and automate processes across an entire business.
Days, not weeks to deploy
The SaaS model allows an organization to cut off months off an implementation. MS Dynamics’s process template based approach allows one to implement and deploy speedily.
Here are a few reasons why we love MS Dynamics CRM
1. It’s a CRM – helping you create & manage great customer experiences.
With Dynamics as your CRM, your sales, marketing, and customer service teams can understand every customer and deliver the right message or answer when they need it. By analysing this information, you can make better decisions to close more business, reduce the cost of service, and keep every customer satisfied.
2. It’s in the cloud – so your team can use it anywhere.
CRM is shifting toward cloud computing and Dynamics CRM is a leader in cloud computing, offering a complete set of CRM cloud applications, a cloud platform, and a cloud infrastructure – more cost effective for a higher return on investment.
3. It’s so flexible – so you can get it working like YOU want.
Dynamics gives you complete freedom to either use it on the cloud or deploy it on premise. You can customise the CRM for your business. It’s the best way to boost adoption and make sure your CRM apps are working the way you do
4. More than a CRM – a joined up customisable platform for your business so you can make it work like YOU want it to.
Not just a CRM; it’s a development platform – a complete IT infrastructure for your business on top of which you can build bespoke applications to suit your business requirements. You can use Dynamics CRM for just one thing or as a joined up platform for all that you do: a contact management system; a way to manage your sales pipeline; your marketing machine; finance management system? With Dynamics CRM it’s up to you.
What Dynamics CRM means to your people
And here’s what Dynamics CRM can bring to your team.
For sales managers: real-time visibility of your team’s activities so you can forecast sales with confidence and report with ease.
For sales reps: manage customer information so you spend less time handling data and more time with customers for more success.
For marketers: Harness the power of social media and connect with customers in whatever way they choose. An integrated experience that extends you company’s voice, reaches new audiences, and builds your customer base.
For customer service: connect all the conversations that happen on social networks with the internal knowledge your agents use every day. That way, your customers get answers fast and are happy. And it costs you less.
What MS Dynamics means to your Business
Better customer management for great customer experiences; with data at your fingertips means you can learn and constantly improve; improved efficiency, increased productivity, Dynamics CRM makes it easier for your business to sell more and grow.
Have we convinced you? Do let us know. You’ll find plenty more information over on the Microsoft website. Want to know more about how to make Dynamics CRM work for you? Download our new guide, read some of our customer stories or talk to me.
Remember – good systems really can change your life!
What MS Dynamics means to IT
Built on reliable, industry-standard technology, Microsoft Dynamics CRM is an adaptable and affordable CRM system that fits within your existing technology environment.
Realize fast return with industry-standard technology built on a performance-enhanced architecture that gives you fewer elements to deploy and maintain.
Protect IT investments using flexible technology that does not lock you into a specific deployment method, and is easy to upgrade, move, and extend into new business groups, geographies, and lines of business.
Connect to other technologies with built-in integration between internal and external systems, helping to reduce operational costs and provide fast access to functionality.